Last updated: January 4, 2026
This Privacy Policy describes how Zoomies Pet Health (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, make a purchase from zoomiespethealth.com (the “Site”), or otherwise communicate with us regarding the Site (collectively, the “Services”).
For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use or access the Services.
We may update this Privacy Policy from time to time to reflect changes to our practices, technologies, legal requirements, or for other operational reasons. When we do, we will update the “Last updated” date at the top of this page and take any other steps required by applicable law.
To provide the Services, we collect and have collected over the past 12 months personal information from a variety of sources. The information we collect depends on how you interact with us.
In addition to the specific uses described below, we may use personal information to:
communicate with you,
provide, improve, and optimize the Services,
comply with legal obligations,
enforce our terms and policies,
protect the Services, our rights, and the rights of others.
You may provide us with personal information through the Services, including:
Contact details (name, email address, phone number, mailing address)
Order information (billing address, shipping address, payment confirmation, transaction details)
Account information (username, password, security credentials)
Shopping activity (items viewed, added to cart, purchased, reviews, loyalty activity, referrals, gift cards)
Customer support communications (messages, emails, or texts you send to us)
You may choose not to provide certain information, but doing so may limit access to some features.
We automatically collect certain information about how you interact with the Services, including:
IP address
Device and browser type
Pages viewed, links clicked, and time spent on the Site
Interaction with emails, SMS messages, and advertisements
We collect this data using cookies, pixels, web beacons, SDKs, and similar technologies.
We may receive information from third parties, including:
Shopify, which powers our ecommerce platform
Payment processors, who process payments on our behalf
Marketing and analytics partners
Messaging and communication providers (email and SMS platforms)
All third-party information is handled in accordance with this Privacy Policy.
We use personal information to:
process payments,
fulfill and ship orders,
manage accounts,
handle returns and exchanges,
provide customer support.
We may use personal information to:
send promotional emails or SMS messages (with consent),
show personalized advertisements,
tailor content and offers.
If you provide your mobile phone number and opt in, you consent to receive recurring automated marketing and transactional text messages from Zoomies Pet Health, including messages related to promotions, abandoned carts, order updates, and customer support.
How phone numbers are used:
Sending marketing and promotional SMS messages
Sending transactional and service-related messages
Responding to SMS inquiries you initiate
Consent & Opt-Out:
Message frequency varies
Consent is not a condition of purchase
You may opt out at any time by replying STOP
For help, reply HELP or contact us using the information below
SMS data handling:
We do not sell, rent, or share your mobile phone number or SMS consent with unaffiliated third parties for their own marketing purposes
Zoomies Pet Health’s website uses cookies and similar technologies to keep track of items you place in your shopping cart, including when a cart has been abandoned.
This information may be used to send cart reminder messages via email or SMS to users who have provided their contact information and consented to receive such communications.
You may disable cookies through your browser settings, but doing so may affect site functionality.
We use personal information to detect and prevent fraudulent, illegal, or malicious activity and to protect our Services and users.
We use information to analyze performance, improve usability, and enhance customer experience.
We use cookies to operate and improve the Site. For Shopify-specific cookie information, visit:
https://www.shopify.com/legal/cookies
We also recognize the Global Privacy Control (GPC) signal and treat it as a valid opt-out request for certain data sharing and targeted advertising.
We may collect approximate location data derived from IP address or device information for purposes such as:
fraud prevention,
analytics,
regional content customization.
We do not collect precise GPS location data or use location data for real-time tracking without explicit consent.
We may disclose personal information to:
Service providers (IT, fulfillment, payment processing, analytics, customer support)
Marketing partners (for advertising and promotions)
Affiliates
Legal authorities when required by law
Parties involved in a business transaction (e.g., merger or acquisition)
Text messaging originator opt-in data and consent will not be shared, sold, or rented to any third parties, except as necessary to provide SMS services through our messaging providers.
The Services are not intended for children under 16. We do not knowingly collect personal information from children.
No system is completely secure. We retain personal information only as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce agreements.
Depending on your location, you may have rights to:
access your personal information,
request deletion or correction,
opt out of marketing,
restrict processing,
withdraw consent.
You may exercise these rights by contacting us.
Your information may be transferred and processed outside your country. Where required, we rely on approved transfer mechanisms such as Standard Contractual Clauses.
If you have questions or requests regarding this Privacy Policy, contact us at:
Email: admin@zoomiespethealth.com
Address:
1323 Southeast 17th Street, PMB 98756
Fort Lauderdale, FL 33316
United States